Articles in this category How to Copy and Paste How to Copy and Paste To copy and paste text, place your mouse pointer over the beginning of the text you would like to copy. Next, click and hold your left mouse button and drag your mouse ove... Download Difficulties Download Difficulties (1) If your browser isn't loading the download screen, your browser settings may be preventing you from accessing the download page. To correct this problem, you can do the foll... How to Download a PDF File How to Download a PDF File Downloading a PDF file is a little different than other files, as when you click on a PDF link, the file will open. To download a PDF file, instead of clicking on the link... How to View the Videos How to View the Videos If you have downloaded the videos to your computer and are having problems viewing them, please ensure that you're not trying to view the files within the ZIP file. All of the ... Download Stops Download Stops Here are some of the top reasons your download may be stopping: Internet connection lost - Your download will fail if you loose your connection for any amount of time - even a secon... How to Save a File to Your Desktop How to Save a File to Your Desktop Click on the download link - The file window will load. Click on 'Save' and the 'Save As' window will load. To specify where the file should be saved, in Windows... Unable to Open the Files Unable to Open the Files All of the files require the use of an unzipping program, which may already be installed on your computer. If you try to open the ZIP files, but are unable to do so, visit Wi... ZIP Files ZIP Files If you're doing business on the Internet, sooner or later you will encounter a ZIP file. A ZIP file is simply an "archive" of one or more files compressed into one file for easy distributio...